July 15, 2016 NEWS IHG means business with Crowne Plaza investment EVENTS & ASSOCIATIONS HB ON THE SCENE: HITEC: Make the hotel more like home NEWS HB ON THE SCENE: Growth, renovations the driving MO for Mandarin Oriental NEWS Chile’s Atton Hotels makes U.S. foray via Miami VIEWPOINT A few words from Jay Schultz NEWS How will NYC’s increasing supply affect CMBS-backed hotels? EVENTS & ASSOCIATIONS HB ON THE SCENE: BLLA Conference— Boutique & lifestyle segments going strong SUPPLY SIDE: LIGHTING OnPoint guides hotels in transitioning to LEDs INDUSTRY INSIDER Q&A with Mitchell Hochberg, Lightstone MID-YEAR OUTLOOK Industry slower, but staying steady, in the months ahead TECHNOLOGY: GUEST-FACING Meetings made easier with screen-sharing service POLICIES & PROCEDURES: LEGAL ISSUES The risks of TCPA-related class-action lawsuits are rising OPERATIONS Instead of a business center, try The UPS Store for hotel services FOOD & BEVERAGE Legacy Ventures increases profits for hotel F&B establishments TREND WATCH Pop-up restaurants burst onto hotel scene to add ‘unique’ flavor OPINION OTAs: Good for business or bad for business?