August 21, 2016 NEWS AccorHotels, FRHI deal done; Luxury Group formed NEWS Marriott positions a triple threat NEWS Vantage unveils loyalty program NEWS HB EXCLUSIVE: Solid Rock Group advises on $675M YTD transactions EDITOR'S NOTE A fews words from Christina Trauthwein NEWS Rolleri named publisher of ICD Hospitality Group EVENTS & ASSOCIATIONS Young professionals attend inaugral AAHOA/Hyatt event EVENTS & ASSOCIATIONS ROAD TO THE SHOW: HX— The Hotel Experience debuts 2016 speaker program SUPPLY SIDE: PTAC Shh! Tips for keeping guestrooms quiet INDUSTRY INSIDER Q&A with Andrew Coleman, Berkadia Commercial Mortgage, LLC DESIGN: MEETING ROOMS Tech & Design: Creating meeting and event spaces that work BEHIND THE BRAND Energized at 80: Sonesta sets new pace for portfolio TECHNOLOGY: MOBILE APPS Brand promotion: Noble House has an app for that TECHNOLOGY SOLUTIONS 2016 When it comes to guest expectations, hotels must deliver tech on-demand TECHNOLOGY SOLUTIONS 2016 HB ON THE SCENE: Profitability, not top line, is key for the future TECHNOLOGY SOLUTIONS 2016 New Products GUEST SERVICES Waldorf Astoria and Golf Digest tee up curated events for guests POLICIES & PROCEDURES: INSURANCE/LIABILITY Is fighting chargebacks a winnable cause? BEST PRACTICES Create building blocks for a lasting, ethical relationship FOOD & BEVERAGE ‘No menu’ serves up spontaneous cuisine at Grand Miramar OPINION Take your guest reservations back offline INDUSTRY INSIDER Q&A with Alex Andjel, Virgin Hotels