March 7, 2017 NEWS From China to retirement to Japan: This C-suite exec is back in the game NEWS TravelClick: Q2 strong, Q3 concerning EDITOR'S NOTE A few words from Christina Trauthwein NEWS Horwath execs: Outlook positive for industry, company NEWS Castell Project pushes women’s leadership movement NEWS Smartotels Hospitality hones in on customization for new brand 25TH ANNIVERSARY A look back… EVENTS & ASSOCIATIONS AHLA launches new campaign, training program EVENTS & ASSOCIATIONS HB ON THE SCENE: Investment, growth, tech a big part of SLH’s plans SUPPLY SIDE: TELEPHONES How system architecture is affecting hotel communications INDUSTRY INSIDER Q&A with Paul Wischermann, Wischermann Partners COVER STORY Star Power: Sternlicht’s proven success is fueled by passion—and some fun TECHNOLOGY: REVENUE MANAGEMENT Yield management isn’t just for guestrooms—it’s for services, too ASSET MANAGEMENT REPORT Labor, supply, customer-capture, Airbnb are top of mind MARKET WATCH Despite Moscone Center revamp, analysts remain positive AMENITIES: PET-FRIENDLY SERVICES Pet project: Increase the perks to pamper your guests’ best friends OPERATIONS Jitjatjo app puts temp hospitality staff at your fingertips CONSTRUCTION REPORT Construction companies are staying optimistic in 2017 CONSTRUCTION REPORT Construction companies BRANDING: MARKETING CAMPAIGNS Use virtual reality to create real sales opportunities HEALTH & WELLNESS 1 Hotel South Beach offers a solution for body, mind & spirit TREND WATCH Pod hotels wrap up all the essentials in a tiny package SUSTAINABILITY Resort’s minilofts honor nature through design and setting OPINION Hospitality financial leadership—owners, not victims please
