June 21, 2017 NEWS HB ON THE SCENE: ESA eyes new development, builds franchise model NEWS Rob Palleschi pushes needle on G6 growth NEWS Baywood to hit 100th property mark in Q3 NEWS Comfort deploys strategic growth in key locations FROM THE PUBLISHER A few words from Allen Rolleri EVENTS & ASSOCIATIONS HB ON THE SCENE: BLLA’s conference focuses on creativity, emerging brands EVENTS & ASSOCIATIONS HB ON THE SCENE: NYU takeaway: Stand united and keep on keeping on SUPPLY SIDE: PTAC Want to be eco-friendly? Consider greener refrigerants INDUSTRY INSIDER Q&A with Joseph Khairallah, Marcus Hotels & Resorts TECHNOLOGY INNOVATIONS: 2017 Turning it On! From back to front, hotels are adding tech solutions to satisfy guests & employees TECHNOLOGY: SECURITY Monitoring: the key to perimeter security GUEST SERVICES: SHUTTLE SERVICES Dream, Lincoln partner to deliver on experience COVER STORY Giving Voice to the Industry: Command or question, automation is here to help DESIGN: BATHROOMS Mod Squad: For some hotels, prefabricated bathrooms offer creative solutions BEST PRACTICES Design-build: What hotel owners should consider 25TH ANNIVERSARY A Look at 25 Years of Technology Innovations FOOD & BEVERAGE Hard Rock hotels implement Fresh Fix for healthier options BUSINESS & LEISURE Boston Park Plaza uses pre-event surveys to enhance meetings NEW PRODUCTS Latest offerings BEYOND THE BOARDROOM Charitable works are at the heart of hospitality