July 15, 2017 NEWS AccorHotels taps former Starwood exec to NA post NEWS Kimpton’s new CDO outlines growth plans NEWS Expotel names new president to rebrand identity, grow portfolio NEWS It’s all relative at Hotel EMC2 EDITOR'S NOTE A few words from Christina Trauthwein 25TH ANNIVERSARY A look back… EVENTS & ASSOCIATIONS Industry stands with Brand USA following proposed defunding SUPPLY SIDE: LIGHTING Ketra shines a new light on the evolving guestroom INDUSTRY INSIDER Q&A with Scott Buchalter, Knights Inn TECHNOLOGY: REVENUE MANAGEMENT Loyalty, profit optimization key for hotel revenue strategy MID-YEAR OUTLOOK Halfway through, the beat goes on (a tad slower) POLICIES & PROCEDURES: INSURANCE/LIABILITY Hurricane preparation: plan, practice and improve OPERATIONS Chatbots help create better engagement with employees OPINION Disruption by peer-to-peer lodging sites
