May 21, 2018 NEWS HB EXCLUSIVE: Sheraton’s refresh aims to allay owners’ skepticism NEWS Should you be ready for GDPR? EDITOR'S NOTE A few words from Christina Trauthwein HB ROUNDTABLE SERIES Differentiate through design: Creating standout properties NEWS Hard Rock adds musical flair to reimagined Atlantic City hotel NEWS HB EXCLUSIVE: My Place makes comfort a priority for truck drivers EVENTS & ASSOCIATIONS HB ON THE SCENE: Choice CEO to franchisees: Our future has no limits INDUSTRY INSIDER Q&A with Lou Plasencia, The Plasencia Group SUPPLY SIDE: HVAC Quality indoor air is a must for hotel guests TECHNOLOGY: GUEST-FACING Portland hotel ditches the guestroom phone GLOBAL VIEW Local, regional brands lead supply in Japan COVER STORY Open for Business: When it comes to hotel jobs, the term ‘no vacancy’ doesn’t apply SOURCES OF FUNDING REPORT Hotel lending expected to remain healthy throughout 2018 GUEST SERVICES Local recommendations are an app away POLICIES & PROCEDURES: INSURANCE/LIABILITY Handling risk: What to do, how to prepare for the worst BEST PRACTICES Automated hotel forecasting system bests spreadsheets DESIGN: CONVERSIONS Rich History: The Marquette Hotel looks to the past for its modern aesthetic FOOD & BEVERAGE Embassy Suites revamps F&B with two casual dining options BUSINESS & LEISURE Female-driven travel results in multifunctional, fluid hotels INDUSTRY SNAPSHOTS Hospitality in photo form