July 15, 2018 NEWS Voco blends personalization with big-brand reliability NEWS HB ON THE SCENE: Amazon debuts Alexa for Hospitality NEWS With new diversity & inclusion post, Hilton sets global goals NEWS Kiawah Island Golf Resort on course for expansion EDITOR'S NOTE A few words from Christina Trauthwein EVENTS & ASSOCIATIONS HB ON THE SCENE: Voice dominates HITEC Houston SUPPLY SIDE: LIGHTING Shining a light on photometric studies for hotels INDUSTRY INSIDER Q&A with Bill Walshe, Viceroy Hotel Group HB ROUNDTABLE SERIES Culture shift: Working in 2018 and beyond MID-YEAR OUTLOOK U.S. hotel market in Q1 did better than expected MARKET WATCH International, education travelers push Boston growth POLICIES & PROCEDURES: INSURANCE/LIABILITY Be ‘compromise ready’ with an incident response plan OPERATIONS Extended Stay America’s new app aims to engage associates SUSTAINABILITY: LEED-CERTIFIED HOTELS Sustainable fixtures aid LEED certification, cost savings FOOD & BEVERAGE New study reveals the dining experience Gen Z really wants BUSINESS & LEISURE: GROUP BUSINESS Atlanta Marriott Marquis attracts events virtually TREND WATCH Management companies are going back to their roots STATS Industry fun facts by the numbers