February 15, 2020 NEWS HB ON THE SCENE: Tempo by Hilton keeps guests on beat NEWS HB ON THE SCENE: ESA eyes future with new-build EDITOR'S NOTE A few words from Christina Trauthwein TECHNOLOGY: BACK-OF-HOUSE For PM Hotel Group, real-time data is key to a nimble strategy POLICIES & PROCEDURES: INSURANCE/LIABILITY Is cyber insurance worth having? OTA REPORT Amid disruption, user experience is top of mind COVER STORY Natural Fit: Wyndham Garden’s cost-effective prototype brings the outdoors in TREND WATCH For many customer segments, shared-room concepts are ideal OPINION How hotel investors can plan ahead of a potential recession
