COVER STORY

HB EXCLUSIVE: Better Together — Co-CEOs Keith Pierce and Jeff Leer usher in a new chapter at Sonesta

ADVERTISERS: directv.com/hotelsDIRECTV Hospitality (1) • directv.com/hotelsDIRECTV Hospitality (2) • development.bwhhotels.comWorldHotels • www.hoteltechnologies.comHotel Technologies • Dish Business • www.HOTELSIGNS.comHotelSigns.com

EDITOR'S NOTE

Editor’s Note

ADVERTISER: FRANCHISE.SONESTA.COMSonesta International Hotels

NEWS

AI Advantage: Meyer Jabara Hotels pushes new tools across operations and leadership functions

ADVERTISER: hotelbusiness.com/subscribeHotel Business

NEWS

Beyond the tent: Luxury outdoor hospitality is attracting guests—and development

NEWS

Diversity driver: Hospitality Hued is helping reshape the executive pipeline for Black and Brown leaders

INDUSTRY INSIDER

Q&A with Chris Tatum

ADVERTISER: SERTAHOSPITALITY.COMSerta Hospitality

SUPPLY SIDE: BEDDING & LINENS

Track Record: This Miami-based company monitors linen inventory 

ADVERTISER: milnor.comMilnor

TECHNOLOGY: GUEST-FACING

Bleisure boost: Blended travel raising the bar for hotel tech investment

TECHNOLOGY SOLUTIONS

Turning Every Screen into Part of theGuest Journey

ADVERTISER: Mews

TECHNOLOGY SOLUTIONS

Sustainable Sips: Staypineapple swaps plastic pods for compostable pour-over coffee

ASK THE EXPERT

Ask the Expert: Lynne Garrison, Director of Business Development (Northeast U.S.) Cetis Inc.

ADVERTISER: CetisGroup.comCetis Group

POLICIES & PROCEDURES: LIABILITY

Digital Defense: Smaller hotels face growing cyber risks

ADVERTISER: Quore

ASK THE EXPERT

Ask the Expert: Gabe Gilligan, President, Xpodigital

ADVERTISER: xpodigital.comxpodigital

CONSTRUCTION COMPANIES REPORT

Costs, conversions and capital affect construction

ADVERTISER: hardingcompanies.comHarding & Companies

OPERATIONS

Balancing Act: Aligning a people strategy with a profit strategy

ADVERTISER: Assa Abloy

HEALTH & WELLNESS

Standard practice: New framework helps hotels deliver authentic wellness experiences

ASK THE EXPERT

Ask the Expert: Marius Donhauser, hotelkit

ADVERTISER: hotelkit

TREND WATCH

Take it Easy: Longer stays, deeper experiences reshape the modern vacation

ADVERTISER: unimac.com/getreadyUniMac

INDUSTRY SNAPSHOTS

Industry Snapshots