Nightingale by Cambridge Sound Management masks all outside noises within a sleep environment, allowing the occupants to have a better night sleep. The Nightingale product is able to communicate with other IoT devices such as the Amazon Alexa, Hue, Nest, Ring, Google Home and more.
Odilo’s OdiloLeisure is an eBook resource for the travel industry. It provides guests with 24/7 access to eBooks and other digital content, including bestselling fiction and popular nonfiction in English and Spanish, Spanish magazines and newspapers, and tourist guides.
Electric Mirror’s Savvy SmartMirror enables guests to contact the concierge for dinner reservations, ask the valet to retrieve their car, set a lighting scene for the room, lock the door and open the curtains, among other things. It provides hotel information, plays music, can serve as a TV, streams real-time news, sports and stocks, and can change colors to adjust room ambiance.
Samsung Electronics America Inc.’s Frame TV has made its business debut, featuring curated artwork that can blend into the hotel room environment, while enhancing the decor. When powered on, The Frame functions as a TV; when not displaying as a TV, it becomes a customizable work of art that can exhibit artwork and photos via its “Art Mode.”
LG’s STB-5500 Pro:Centric Smart Set Top Box with WorldVue from World Cinema enables guests to cast video from their smartphones, watch personalized streaming apps on their hotel TV screens, enjoy live TV and use a host of additional smart apps in 4K quality. The STB-5500 with WorldVue is developed with space for additional hardware and upgrades such as a cable modem for IP-over-coax installations. The box also offers the future capability to improve WiFi connectivity for guests by acting as a soft access point for personal devices.
Innowi’s ChecOut M is an all-in-one pocketable point-of-sale (POS) and payment solution running on Windows 10, which helps hotels reduce lines at the check-in counter and enables staff to easily process sales and payments while on the go, according to the company.
Avaya unveiled Avaya Customer Engagement Cloud solutions, a comprehensive set of advanced capabilities and services to help businesses keep customers engaged. Composed of Avaya Oceana for omni-channel customer engagement and built on Avaya Breeze, Customer Engagement Cloud solutions provide the flexibility required for adopting and integrating new digital technologies through a portfolio of hybrid, public and private cloud offers and developer tools, according to the company.
Cendyn’s eLoyalty was created specifically for hotels, giving loyalty members an easy-to-use portal to view status, redeem rewards and manage profiles, while providing staff with centralized management across the loyalty ecosystem. Fully integrated with Cendyn’s eInsight CRM, it offers flexible configuration and gives hoteliers a 360-degree view of guests and the ability to nurture customer relationships with a natural cadence that drives repeat bookings and brand loyalty, according to the company.
Benbria Corporation’s Loop 2.0 is a mobile guest-engagement solution. With Loop Messenger, guests have been able to send staff messages via SMS text and web-based messaging, but Loop 2.0 enables guests to connect to staff via Facebook Messenger as well. Loop SDK, another new feature, enables hotels to integrate Loop into any guest-facing interface connected to the internet.
Hotel Internet Services’ BeyondTV platform has been enhanced with new features, including the ability to cast thousands of apps, Amazon music integration, an updated user interface, seamless free-to-guest programming and Amazon Alexa integration. Alexa responds to every command, enabling guests to access hotel amenities, select movies, select television channels, turn the TV on and off, select music, order room service, control lighting, etc.
