What to know about new 911 regulations
On Dec. 1, 2013, Kari Hunt Dunn was fatally stabbed by her estranged husband at…
Browsing: POLICIES & PROCEDURES
Protect yourself from hotel construction defects
After a new hotel is built, regular and ongoing maintenance and repairs that are required…
Are background checks necessary?
NATIONAL REPORT—When it comes down to it, the hospitality business is all about people—from guests…
Pool safety for hoteliers: how to reduce liability
NATIONAL REPORT—A swimming pool at a property can be a huge liability for a hotelier,…
Ask when—not if—a security breach will happen at your hotel
NATIONAL REPORT—The recent cyberattack at Marriott International Inc. has many hoteliers wondering: What are the…
CA hotels focus on training to limit housekeeping injuries
NATIONAL REPORT—Earlier this year, the California Division of Occupational Safety and Health Administration (Cal/OSHA) Standards…
Amid wildfires, hotels need to prep and learn strategies
NATIONAL REPORT—It seems that each day there are ever-increasing news alerts relating to wildfires occurring…
Acquiring a liquor license: What you need to know
NATIONAL REPORT—Having the appropriate paperwork in order will help hoteliers seeking liquor licenses streamline the…
New predictive scheduling laws: What you should know
NATIONAL REPORT—Predictive scheduling laws are continuing to hit properties within the nation. While this movement…
What are the security concerns with voice-enabled assistants?
PHOENIX—As some hotels look to add voice-enabled devices to broaden and enhance the guest experience,…