November 21, 2016 EVENTS & ASSOCIATIONS HB ON THE SCENE: At 70, successes, SureStay & strategy mark BW’s convention NEWS Loews’ CIO Greg O’Stean predicts growth NEWS Is the home-sharing economy in trouble? More legislation to come NEWS New Year set to ring in debut of NYC’s Hyatt House Chelsea EDITOR'S NOTE A few words from Christina Trauthwein EVENTS & ASSOCIATIONS HB ON THE SCENE: Davidson ‘pivots’ toward destination hospitality INDUSTRY INSIDER Q&A with John Oppenheimer, Columbia Hospitality SUPPLY SIDE: PTAC It’s all about achieving guest comfort FOOD & BEVERAGE Hawthorn Suites extends new program to galloping gourmets TECHNOLOGY: REVENUE MANAGEMENT SuiteStory—an alternative way to fill suites in NYC hotels DESIGN: RENOVATIONS Memphis Shuffle: Crowne Plaza’s $7M renovation captures city’s soulful spirit GLOBAL VIEW Land of opportunity: Untapped Sub-Saharan Africa is hot SHOP TALK: BEDDING & LINENS Hotel Business takes a closer look at three all-important product categories SHOP TALK: LAUNDRY Commercial laundry manufacturers innovate amid declining hotel revenue SHOP TALK: FURNITURE & CASEGOODS When it comes to creating a memorable piece, hoteliers want style, and need it on time—and on budget BEST PRACTICES Program tracks concierge tasks in one application BUSINESS & LEISURE Take off that tie: Kindred adds relaxed spirit to resort meetings TRUTH TRACKERS Fact or fiction? Industry response