January 15, 2020 INDUSTRY OUTLOOK 2020 2020 industry forecast: steady with a little growth NEWS Locale launches in-room retail program EDITOR'S NOTE A few words from Christina Trauthwein NEWS Mixed-use project delivers on wellness in Puerto Rico EVENTS & ASSOCIATIONS ARDA CEO sees bright future for timeshare INDUSTRY INSIDER Q&A with Danny Hughes, Hilton TECHNOLOGY: GUEST-FACING ME Dubai opts for a solution that gives guests a luxury stay GUEST SERVICES: SHUTTLE SERVICES A Glympse at shuttle tracking COVER STORY A Growing Trend: Cannabis and CBD make headway in the hotel industry POLICIES & PROCEDURES Are background checks necessary? GLOBAL VIEW Caribbean is back after hurricane devastation BEST PRACTICES HEI Hotels & Resorts sets out to close GM gender gap DESIGN: ADAPTIVE-REUSE Local Effort: Noelle nods to history in Nashville FOOD & BEVERAGE Sestra Systems brings the Internet of Things to the pour AMENITIES: BREAKFAST PROGRAMS, BUSINESS & LEISURE: GROUP BUSINESS Knowland helps sales teams become proactive, not reactive BEHIND THE BRAND Delta Hotels believes hospitality should be ‘simple made perfect’ INDUSTRY SNAPSHOTS Hospitality in photo form
