Here are some of the new and recently released technology products available to hoteliers to enhance the guest experience, make the business work more efficiently and help improve the bottom line.
The Singlepane asset management platform empowers hotel owners to manage their assets with greater visibility and control. It automatically brings together the core data and tools needed to oversee financial performance, commercial strategy, capital planning, key contractual obligations, financing compliance and more through actionable reporting and workflows.
Maestro PMS and Silverware have unveiled an all-in-one solution that unifies PMS, POS and payments on a shared database. The partner integration connects front desk, dining and guest experiences.
Hotel Communication Network (HCN) is introducing a new tablet model: AI Concierge for Every Guest; Free Tablet for Every Room. With no cost to hotels, HCN’s advertising-subsidized tablets—now featuring music streaming, magazines, AI-based interactions and more—are serving as a marketing engine to upsell loyalty, services and amenities.
The Vingcard Novel Tubular Deadbolt combines sleek design with future-proof security. Compatible with BLE, NFC, Zigbee and digital wallet mobile keys, the all-new solution supports advanced encryption and the latest in guest convenience. Ideal for retrofits or new installations, Vingcard Novel Tubular is ADA-compliant, fits standard U.S. door cutouts and can adapt to evolving access technologies.
Quore’s workforce management solution has been enhanced to enable housekeeping, guest relations, engineering and front desk staff to better manage tasks, track progress and keep teams connected, while also adding new PMS integrations.
BirchStreetSystems has launched Smart AP Suite, a comprehensive accounts payable solution that leverages AI and automation to ensure maximum efficiency at each stage of the procure-to-pay process, while minimizing costs, staff time and the potential for human error.
UrVenue has unveiled a new suite of products that unify and monetize the resort guest journey. The end-to-end solution for experiential bookings and operations powers how guest experiences are created, sold and consumed.
Aptech has introduced the Targetvue 2.0 budgeting and forecasting solution. This new platform has the ability to create both account-level and detailed forecasts, and now allows user-defined drivers, provides more accurate cost analysis and adjusts the organization’s bottom line accordingly—for a single property or across a full portfolio from one central location.
HotelInternetServices(HIS) has launched the BeyondTV SmartRoom, an in-room entertainment platform that offers a fully interactive and customizable entertainment and information hub. The solution allows guests to cast and stream content from their phones; perform guest services such as remote checkout, room service ordering and housekeeping requests; and more.
LOULOU, an AI-powered voice and text platform designed to serve guests across voice, text, WhatsApp and email, has launched. Created by Margaret Seeley and Dawn Spann, hospitality and spa industry veterans, respectively, the platform answers questions, takes reservations, routes calls and shares recommendations—not with robotic detachment, but with clarity, context and grace, according to the founders.
Cendyn’s Guestrev revenue management solution now offers access to enriched lost business data from the Cendyn CRS/booking engine. Hoteliers are now able to track when rates were changed, who made the updates, when they were sent to the PMS and whether the PMS accepted the rate change through historical rate changes. Additionally, they can now search, view, sort and filter by segment and date of arrival.
In partnership with LG Electronics and Google, SONIFI is now installing the newest iteration of its commercial-grade casting solution, STAYCAST, to hotels across the U.S. STAYCAST utilizes the embedded Google Cast software to allow travelers to easily and securely stream their favorite movies, shows music and more from their personal devices directly to the LG TV in their hotel room.
Duetto has integrated its OpenSpace solution with Event Temple venue management software, which provides hotels and venues with fully synchronized, automated and real-time booking workflows. Leveraging real-time data, hotels and venues can optimize event revenue, forecast demand, reduce last-minute discounting and streamline their sales and revenue management processes for more efficient and profitable bookings, according to the companies.
