October 21, 2017 NEWS HB ON THE SCENE: Growth, speed key for IHG says new CEO, Keith Barr NEWS HB ON THE SCENE: Fairfield’s new look evokes feeling of home EDITOR'S NOTE A few words from Christina Trauthwein HB ROUNDTABLE SERIES Should I break up with my property? NEWS HB EXCLUSIVE: HHM’s IC growth surges; hits $200M in managed revenues NEWS Heading north: Gurney’s in RI EVENTS & ASSOCIATIONS ROAD TO THE SHOW: HX—Tech sessions sure to inspire EVENTS & ASSOCIATIONS HB ON THE SCENE: Red Roof’s new brand designed to open up new markets 25TH ANNIVERSARY A Look at 25 Years of Design SUPPLY SIDE: PTAC PTAC louvers: Indispensable yet virtually unnoticed INDUSTRY INSIDER Q&A with Ryan Totaro: NYLO Hotels INTERNATIONAL UPDATE What’s in store for the international markets in 2018? COVER STORY Reputation Management: Keeping your good name intact through damage control when bad news breaks TECHNOLOGY: BACK-OF-HOUSE Price isn’t the only factor to consider in low-demand periods GUEST SERVICES A toast to your stay: W gives guests a ‘bubbly’ ride DESIGN: RENOVATIONS Wright On: Ohio Marriott takes flight BEST PRACTICES Crescent Hotels & Resorts’ F&B approach dishes out authenticity FOOD & BEVERAGE Chef brings Texas twist to Benchmark projects BUSINESS & LEISURE: VACATION OWNERSHIP What’s the future of timeshare spin-offs? OPINION Restaurants & hotels: the inextricable link