Brought to you by November 2024 COVER STORY HB Roundtable: Balancing Act – Top executives discuss how to cut costs without sacrificing quality EDITOR'S NOTE EDITOR’S NOTE HB HOT TOPICS Enhance the guest experience with tech and the personal touch HB ON THE SCENE BWH Hotels celebrates banner year; enters glamping INDUSTRY INSIDER Q&A: with Bruce Redman Becker – Becker + Becker SUPPLY SIDE: BEDDING & LINENS Mattress innovator improves hospitality service COVER STORY VRF systems for hotels: a primer AMENITIES New system can fill bulk bottles fast TREND WATCH Personalized experiences elevate the stay