Brought to you by October 2024 EDITOR'S NOTE EDITOR’S NOTE HB HOT TOPICS Tech is a gamechanger for profitability and guest satisfaction NEWS Rockbridge celebrates its evolution during 25th anniversary HB ON THE SCENE Miami summit presents insights on EB-5 investment Q&A Q&A with Deborah Lahti – Aligned Hospitality Management SUPPLY SIDE: LAUNDRY Keep your guests happy with clean laundry machines COVER STORY Extreme close-up – This father-son duo takes hotel service to the next level SOURCES OF FUNDING REPORT Lenders welcome rate cut TECHNOLOGY: SECURITY - SURVEILLANCE Keep an eye on things GUEST SERVICES Luggage storage moves to the cloud DESIGN Radical Chic – From cereal and produce to edgy boutique hotel
