Personal touch: How concierge services are becoming the centerpiece of the luxury hotel experience
While beautifully designed rooms and high-end amenities remain important, the true measure of a luxury…
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Every dog has its stay: Staypineapple launches pet wellness program
Staypineapple, the boutique hotel brand known for its playful personality and dog-friendly ethos, is deepening…
Sky Lights – Smart telescope provider offers stargazing service to hotels
For those guests looking for new experiences during their hotel stay, they need only to…
Luggage storage moves to the cloud
Did you know that hotel staff typically spends around four minutes per guest handling luggage,…
My Place Hotels partners with Grubhub to enhance the guest experience
Food and beverage is one of the most important parts of a hotel stay. It…
Miami hotel gives parents a break
As anyone who has done it can tell you, traveling with children is not always…
Shipt expands to hospitality
Shipt, a personal shopping and delivery platform, is bringing its same-day delivery to travelers across…
Virtual concierge comes to Caesars’ Atlantic City properties
Since 2016, Caesars Entertainment Inc. has brought Ivy, the 24-hour virtual concierge from Go Moment,…
Venue Butler provides taxi booking device
Venue Butler is changing the way hotel staff book taxis for guests. Previously a time-consuming…
Innovating the in-room experience
Although COVID-19 restrictions are easing and traveling is beginning to bounce back, the industry, and…