Caring through acts of kindness
True generosity isn’t an occasional event, it’s a regular occurrence that helps to shape the…
Browsing: March 21, 2017
Win conference, group business by being a partner not a supplier
NATIONAL REPORT—Winning more conference and group business is a top priority for any hotel with…
Hotels turn to star-powered F&B concepts to attract guests
NATIONAL REPORT—Gone are the days when going to a hotel restaurant meant business travelers in…
Main Dish: Designing the right restaurant is central to the entire hotel concept
A hotel’s restaurant is perhaps as integral to the property as its guestrooms, since guests…
Diminish communication gaps with a hotel operations system
SAN FRANCISCO—Streamlining operations eliminates bottlenecks and increases efficiency—a win for hotels and their guests. And…
How will labor law change under a new administration?
NATIONAL REPORT—With a new administration in power for just two months, many legal and academic…
Hilton delivers on guest services with Amazon Locker
MCLEAN, VA—Looking sharp at a business conference requires an attendee to prepare accordingly prior to…
Total transformation: Pattaya, Thailand, is gaining appeal
PATTAYA, THAILAND—This resort city has long been known for its seedy image, as travelers have…
One-touch, personalization drive Marriott’s new app design
BETHESDA, MD—Travel can be a hassle. Rushing through the airport, balancing a laptop bag with…
Economy segment driving recent industry performance
NEW YORK—While its sibling segments may get a lot of attention in terms of growth,…