Select- or full-service? Hybrid-service might be the best of both
NATIONAL REPORT—While what the industry typically thinks of as select-service is continuing its dominance in…
Browsing: BEST PRACTICES
Diminish communication gaps with a hotel operations system
SAN FRANCISCO—Streamlining operations eliminates bottlenecks and increases efficiency—a win for hotels and their guests. And…
Planning on renovating a historic property? Here are some tips
NATIONAL REPORT—Everywhere you look these days, there are renovations of some form going on in…
Program tracks concierge tasks in one application
LOS ANGELES—A hotel concierge is always moving—whether it’s his or her brain, mouth, fingers or…
Creating purpose: Hilton revives meetings with diet & exercise
MCLEAN, VA—Coordinating meetings, conventions and events requires the expertise of professional planners with exceptional foresight…