Engaged employees lead to engaged guests
As the industry deals with a labor shortage, hotel workers today are forced to take…
Browsing: TECHNOLOGY: OPERATIONS
The right tools can simplify the tax-compliance process
In a famous quote, Albert Einstein said, “The hardest thing in the world to understand…
OTA Insight, Lybra partner for real-time rate solution
LONDON—Regardless of where a hotel is located or in what chain-scale segment it sits, revenue…
Relay Pro aims to connect workers without the hassle
NATIONAL REPORT—Within a month of launching for the hospitality market, Relay Pro, an enterprise-specific communication…
With this insurance platform, hotels can cut down on liability
SALT LAKE CITY—Technology can streamline any number of hotel operations these days. From booking to…
Deploying a room choice solution is a cross-departmental task
LONDON—Guests want choice. And, for many, that choice increasingly includes the ability to pick their…
Digital mapping improves efficiency, optimizes experience
BELLEVUE, WA—For guests and hotels alike, having a map handy can be a positive; maps…
When transitioning to mobile, don’t forget about F&B
SAN FRANCISCO—There was a time when great service at a restaurant meant a friendly smile,…
Michigan Inn & Lodge increases efficiency, staff communication
PETOSKEY, MI—In order to maintain an efficient operational team, communication between hotel management and employees…
Caesars’ branded app makes circulating information seamless
LAS VEGAS—The secret ingredient to making sure a hotel—or any entity for that matter— runs…