Balancing labor & guest experience is key to profitability December 17, 2024 In today’s challenging hotel workforce environment, employee retention is of the utmost importance. It’s up…
HB Roundtable: Balancing Act – Top executives discuss how to cut costs without sacrificing quality November 15, 2024 To significantly impact their bottom lines, hotel owners and operators must focus on several key…
Q&A: with Ben Campbell – Hospitality America May 17, 2024 Ben Campbell, the recently appointed president/CEO of management company Hospitality America, did not originally plan…